Terms and Conditions
Acceptance of Terms: By accessing, browsing, or using the Katriya Hotel website and online booking engine, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using the site.
Services Offered: Katriya Hotel provides online accommodation reservations, banquet hall inquiries, restaurant bookings, and related hospitality services.
Eligibility & User Obligations: You must be at least 18 years of age to make a reservation on this website. You agree to provide accurate, current, and complete personal and payment details during the booking process.
Booking & Payments: All reservations made through the website are subject to availability and confirmation. Payments processed through our payment gateway are encrypted and secure. Guests are responsible for verifying room rates, applicable taxes, and extra service fees before finalizing a payment.
Check-In & Identification: Valid government-issued photo identification (e.g., Passport, Aadhaar, Voter ID, or Driver’s License) must be presented by all guests at the time of check-in. PAN cards are generally not accepted as valid photo ID.
Intellectual Property: All text, graphics, logos, images, software, and design elements on this website are the property of Katriya Hotel and are protected under Indian intellectual property and copyright laws.
Limitation of Liability: Katriya Hotel is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website, system outages, or payment gateway failures.
Governing Law & Jurisdiction: These Terms and Conditions are governed by the laws of India. Any legal action or disputes arising out of these terms shall fall under the exclusive jurisdiction of the courts located in Hyderabad, Telangana.
Policy Modifications: Katriya Hotel reserves the right to revise or update these terms at any time without prior notice. Continued use of the website following changes constitutes acceptance of the new terms.