Privacy Policy

• Information Collected: Personal information collected includes your full name, email address, phone number, billing address, government-issued ID details at check-in, room preferences, and online transaction details.

• How We Use Information: Your information is used strictly to fulfill room and banquet reservations, process payment transactions securely, send booking confirmations, manage guest relations, and satisfy legal reporting obligations under applicable hotel registry laws.

• Data Security: Standard technical and administrative safeguards, including SSL encryption for online transactions, are maintained to protect personal and payment details against unauthorized access, loss, or disclosure.

• Third-Party Disclosure: Personal information is never sold, rented, or traded. Details are shared only with essential third-party service providers required to fulfill your booking—such as secure payment gateway partners and system hosts—or when mandated by law enforcement.

• Cookies & Web Analytics: Session cookies and standard web metrics are utilized to keep track of booking sessions, analyze traffic trends, and improve overall website performance and user experience.

• Guest Rights: Guests have the right to review, correct, or request the erasure of their personal information, subject to statutory record-keeping rules mandated for hospitality providers in India.

• Policy Updates: This Privacy Policy may be updated periodically to reflect operational or regulatory changes. Continued use of the website following updates implies consent to the revised terms.

• Contact Information: For any questions regarding data protection or personal information, contact us directly at info@katriyahotel.com.